Privacy Policy

At The Old Grandma we take your privacy seriously. This policy explains what personal data we process, why, and the rights you have, in line with Regulation (EU) 2016/679 (GDPR) and applicable national law.

Data controller

• Owner: The Old Grandma
• Email: creative@theoldgrandma.com

Data we process

We only process the data you voluntarily provide through the contact form: name, email, company (optional), budget (optional) and the content of your message.

Purpose and legal basis

We use your data solely to reply to your enquiry and, where relevant, to manage any business relationship arising from it. The legal basis is your consent, given when you tick the acceptance box and submit the form.

Retention

We keep your data for as long as needed to handle your request and, afterwards, for any legally required periods. Once no longer necessary, it is securely deleted.

Recipients

We do not share your data with third parties except where legally required. It is stored with our hosting and email providers, who act as data processors under appropriate safeguards.

Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to creative@theoldgrandma.com. You may also lodge a complaint with the relevant data protection authority.

Cookies

Cookie usage is described in our cookie policy.